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Coaching Terms and Conditions

Description of Coaching

Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.

1. Coach-Client Relationship

 

A) Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.

 

B) Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

 

C) Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

 

D) . Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended tlehat the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

 

E) The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

 

2. Service

 

The parties agree to engage in a Coaching Program through online meetings. Coach will be available to Client by e-mail and Whatsapp in between scheduled meetings as defined by the Coach (Mondays to Fridays from 9 am till 7 pm GST and Sundays from 9 am till 3 pm).

 

3. Schedule and Fees

 

A) Coaching sessions can be 30 or 60 minutes or up to 4 hours in length depending on the coaching journey selected. If the client is late for a scheduled session, then the end time can be extended for the same amount of time up to a maximum of 10 minutes.

 

B) Sessions can be rescheduled at least 24 hours before the original session time. Rescheduling is not permitted within 24 hours of the originally scheduled session.

 

C) Session/Package fees must be paid in advance, at the time of the booking.

 

D) If prices change during the coaching journey, the original price at the time of purchase will still be honored for the remainder of the purchased sessions.

 

4. Procedure

 

After booking, the client will receive a meeting invitation from the Coach for the requested timeslot. To start the session, simply open the meeting link you are provided.

 

 

5. Confidentiality

 

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.

Confidential Information does not include information that:

(a) was in the Coach’s possession prior to its being furnished by the Client.

(b) is generally known to the public or in the Client’s industry.

(c) is obtained by the Coach from a third party, without breach of any obligation to the Client.

(d) is independently developed by the Coach without use of or reference to the Client’s confidential information.

(e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose

(f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others.

(g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

 

6. Cancellation Policy

 

Client agrees that it is the Client's responsibility to notify the Coach at least 24 hours in advance of the scheduled sessions. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.

 

7. Termination Policy

 

A) Either the client or the coach can end the journey at any time with 1 week’s written notice.

 

B) If the client decides to end the coaching journey early, the investment made will not be refunded.

 

C) If the coach decides to end the coaching journey early, the pro-rated investment for the unused sessions will be refunded.

 

8. Limited Liability

 

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

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